Refund Policy
Last updated March 12, 2026
Refund Policy
Effective Date: 12/03/2026
At Tivro.net, we strive to ensure customer satisfaction with our products and services. This Refund Policy outlines the conditions under which refunds may be issued.
1. Refund Eligibility
Customers may request a refund within 30 days of the original purchase date. Refund requests submitted after the 30-day period may not be eligible for review.
2. Refund Review
All refund requests will be reviewed by our support team. We reserve the right to approve or deny any refund request depending on the circumstances, including but not limited to:
- Technical issues that cannot be resolved
- Product not functioning as described
- Duplicate payments or billing errors
3. Non-Refundable Situations
Refunds may not be issued in the following cases:
- Requests submitted after the 30-day refund period
- Change of mind after purchase
- Failure to read product descriptions or requirements before purchase
- Misuse of the product or violation of our Terms of Service
4. Refund Processing Time
If a refund request is approved, the refund will be processed within 7 to 14 working days. The time required for the refunded amount to appear in your account may vary depending on your payment provider or bank.
5. Payment Method
Refunds will generally be issued using the same payment method used for the original purchase unless otherwise agreed.
6. Contact for Refund Requests
To request a refund, please contact our support team through our website with your order details.
Website: https://tivro.net